Help
Shipping & Returns
Everything you need to know about getting your order — and what to do if something isn't quite right.
Shipping
We currently ship within the United States only.
- Processing time: orders are processed within 1–3 business days.
- Carrier: we ship via USPS with tracking on every order.
- Shipping rate: a flat $8.95 per order.
- Free shipping on orders over $75.
Once your order ships, you'll receive a tracking number by email so you can follow it right to your door.
Local pickup
Near Danville, Virginia? Choose Local pickup at checkout and skip the shipping charge. We'll email you when your order is ready, usually within 1–3 business days, and you can pick it up at 6010 Fox Trl, Danville, VA 24540. Bring your order number.
Returns & Exchanges
We want you to love what you ordered. If something isn't right, you may return eligible items for store credit or an exchange within 14 days of delivery.
- Items must be unworn, unwashed, and returned with all original tags attached.
- Returns are for store credit or exchange only — we do not offer cash refunds.
- Store credit does not expire, so you can shop when you’re ready.
Final Sale items
The following items are final sale and cannot be returned or exchanged:
- Sale and clearance items
- Jewelry
- Intimates
- Bodysuits
- Swimwear
- Gift cards
Damaged or incorrect items
If your item arrives damaged or you received the wrong item, please contact us within 48 hours of delivery and we'll make it right.
Please include your order number and a photo of the issue. Reach us anytime at bloomngrace26@gmail.com.
How to start a return
To begin a return or exchange, email us with your order number and the item(s) you'd like to return.
Reach us anytime at bloomngrace26@gmail.com.
